Creating Mobile-Friendly Email for B2B | FirstRain

Creating Mobile-Friendly Email for B2B

Is your email marketing game up to par in today’s mobile-oriented landscape? For B2B enterprises, email is generally still the preferred means of communication. You use it to maintain contact with current clients, nurture potential leads and identify sales opportunities. As mobile phones take off, email is more important than ever before. However, if you’re not taking mobile devices into account when you create email campaigns, you may be losing your audience.

If your routine is like that of many professionals, you are probably attached to your phone. You check your email while on the subway, waiting in line for coffee and maybe even on your lunch break. Now think about what happens when you get an email that isn’t mobile friendly, or click a link that just never loads. You probably move on from that message pretty quickly and never look back. Once you start looking at it from your customer’s perspective, it quickly becomes clear that you need to think in terms of mobile.

The first thing you should do is switch to a campaign platform that automatically does mobile optimization, or create your own responsive design. This means the email will open with its format intact and won’t require too much maneuvering on the part of the viewer. Now it’s time to start writing.

Subject Line

If you thought subject line space was at a premium before, this is a whole new ballgame. Doing research using customer analytics could help you determine the key buzzwords for your customer’s industry. But use them wisely. According to email marketing platform Constant Contact, you only have about 30 characters. Creating a decent subject line with such limited space is a challenge. One thing to keep in mind is that you should try to come up with a line that actually reflects the content of the email. Think of it as the world’s shortest elevator pitch. Sometimes, posing a question is another good way to get users to open your message.

Snippet Text

Nope, you’re not done yet. Most email providers show a preview of the email after the subject line. Just like the subject line, it shows up immediately. This is prime real estate, so use it to provide consumers with another incentive to open the message. According to digital marketing expert DJ Waldow for Entrepreneur, you need to make sure the first line is something important. It could even be a good spot for a call to action.

Generating email messages that are easy for your customers to read will help you keep them engaged, giving you the opportunity to improve sales productivity.