In This Case Study
Nuance Communications was struggling to grasp what’s impacting their customers and prospects. As a result, their sales team couldn’t compete in the market. It was difficult for them to engage with their customers in a meaningful way.
Thanks to FirstRain, Nuance is always on top of customer news. With this up-to-the-minute knowledge, the sales team was able to close a multi-million dollar deal. They can also understand what matters to customers and have an impact in the market.
With FirstRain, Nuance was able to:
- Close a multi-million dollar deal
- Gain real-time market insights
- Make analytics accessible from Salesforce
- Increase sales team productivity