Nuance Case Study | FirstRain

Nuance Communications Closes A Multi-Million Dollar Deal With FirstRain

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In This Case Study

Nuance Communications was struggling to grasp what’s impacting their customers and prospects. As a result, their sales team couldn’t compete in the market. It was difficult for them to engage with their customers in a meaningful way.

Thanks to FirstRain, Nuance is always on top of customer news. With this up-to-the-minute knowledge, the sales team was able to close a multi-million dollar deal. They can also understand what matters to customers and have an impact in the market.

With FirstRain, Nuance was able to:
  • Close a multi-million dollar deal
  • Gain real-time market insights
  • Make analytics accessible from Salesforce
  • Increase sales team productivity